Can I return or exchange the KY1081 massager if I'm not satisfied after receiving it? What is the return and exchange process?

We support 7-day no-reason return and exchange (the packaging must be intact, accessories complete, and no usage marks). The shipping cost is borne by the buyer. For quality issues within 15 days (such as inability to power on or malfunction), we offer free replacement, with the shipping cost borne by the seller. To apply for return or exchange, please contact customer service and provide the order number and problem description. We will respond and handle it within 48 hours.