What should I do if the product I receive is defective?
Retail customers can return or exchange the product within 7 days without reason (in unopened condition), and the shipping cost will be born
Klcosy May 10, 2025
KY1042
KY1042
How is the feedback from real users? Are there any common positive reviews or suggestions?
Users generally comment that "the air pressure massage feels like a real person kneading" and "the heat therapy effect is obvious".
Klcosy May 10, 2025
Compared with other massage devices on the market, what is the biggest advantage?
It integrates three or four core functions (while most products on the market only have 2-3 functions), and it is smaller in size and has a
Klcosy May 10, 2025
What are the payment methods? Do you support letters of credit or installments?
We support T/T advance payment (30% deposit, 70% balance), and paypal corporate transfer.
Klcosy May 10, 2025
How is the logistics timeliness? What transportation methods are supported?
For cross-border orders, we can arrange sea transportation (20-40 days) or air transportation (5-7 days).
Klcosy May 10, 2025
What is the price range for bulk purchases? Are there any tiered discounts?
The price fluctuates based on the order quantity,Large quantities can enjoy freight subsidies.
Klcosy May 10, 2025
Do you support customizing logos or appearances? What is the minimum order quantity?
Customization is supported! The minimum order quantity for neutral packaging is 500 units. For customized color boxes/logos, the minimum ord
Klcosy May 10, 2025
Does the product have a warranty period? How to handle if it malfunctions?
Retail customers enjoy a 1-year warranty. For electronic quality issues not caused by human factors, free replacement is available.
Klcosy May 10, 2025
What are the differences between the USB charging model and the wireless charging model? How to choose?
The core functions of the two models are the same. The difference lies in the charging method: the USB power supply model supports direct in
Klcosy May 10, 2025
What are the core functions of this massager? How do they work together to enhance the effect?
The Klcosy hand and wrist massager integrates four major functions: air pressure massage (to relieve muscle tension), red light therapy (to
Klcosy May 10, 2025