What are the special precautions when using the KY1081 massager on different parts of the body?
Use it in combination with the official instruction manual to adjust the position of the straps more accurately!
Klcosy May 09, 2025
Hip massager
Hip massager
Which languages are supported for the KY1081 massager's cross-border after-sales? What is the response time?
We support after-sales consultation in multiple languages including English, Arabic, German, etc. through email (response within 24 hours) o
Klcosy May 09, 2025
How are after-sales issues handled for the KY1081 massager's bulk purchases? Are spare parts provided?
For orders over 500 units, a 0.1% spare parts rate is provided (sent simultaneously with the main goods for replacing defective items).
Klcosy May 09, 2025
How is the charge for repairing the KY1081 massager outside the warranty period? Are the parts easy to purchase?
We offer lifetime paid repair services outside the 1-year warranty period. The basic repair fee is $20 (including labor).
Klcosy May 09, 2025
Can I return or exchange the KY1081 massager if I'm not satisfied after receiving it? What is the return and exchange process?
We support 7-day no-reason return and exchange (the packaging must be intact, accessories complete, and no usage marks).
Klcosy May 09, 2025
Does the KY1081 massager's wholesale customer have a price protection policy? How is the quantity discount calculated?
A 5% discount is offered for orders of 500 units or more, a 10% discount for orders of 1,000 units or more with free customized packaging, a
Klcosy May 09, 2025
What accessories are included in the KY1081 massager's retail package? Is it possible to sell the components separately?
The standard set includes the main unit, a USB cable, a foreign language manual, and a 5V2A plug. Currently, it is not possible to sell the
Klcosy May 09, 2025
Does the KY1081 massager meet the safety certification requirements of the EU/US?
It has passed CE (LVD/EMC), FCC, and RoHS certifications. The battery management system complies with UN38.3 standards (applicable for air t
Klcosy May 09, 2025
How to ensure the durability of the KY1081 massager's multi-part accessories?
The Velcro has undergone 5,000 opening and closing tests, and the silicone panel can withstand 100,000 bends without deformation.
Klcosy May 09, 2025
What are the options for the position and process of customizing the LOGO on the KY1081 massager? Can the packaging be designed in multiple languages?
The LOGO can be printed on the control panel of the massager, the care label or the fabric surface (with options for resin coating or embroi
Klcosy May 09, 2025